Find answers to common questions about our services and products.
We provide comprehensive services including web & app development, hardware/software sales, IT consulting, server & cloud setup, networking & infrastructure, custom software, and maintenance & support.
It depends on the project complexity. A company profile website usually takes 1-2 weeks, while a web app or e-commerce can take 4-8 weeks. We provide a clear timeline before the project starts.
Yes! We offer a free initial consultation to understand your business needs. Contact us via WhatsApp or email to schedule a consultation.
For development projects, we typically use a 50% deposit upfront and 50% upon completion. For digital products, payment is processed directly through our platform.
Yes, all our digital products receive free updates and email support. If there are bugs or technical issues, we will help resolve them.
Absolutely! Contact us to discuss your custom needs. We can customize themes or templates to fit your business requirements for an additional fee.
Yes! For development and consulting services, we serve clients across Indonesia remotely. For hardware and infrastructure services, we currently focus on the Sumba Barat area.
Due to the nature of digital products, all sales are generally final. However, we offer a full refund if the product is not delivered, significantly different from the description, or has a critical bug that cannot be fixed. Full details are on our Refund Policy page.